Why your business should record calls
Voice over Internet Protocol (VoIP) provides small- and medium-sized businesses (SMBs) with the convenience of making and receiving calls from anywhere with an active internet connection. VoIP enables your staff to meet the demands of your clients, which boosts...
Microsoft 365 signals a new era of productivity for SMBs
In April 2020, Microsoft launched Microsoft 365, the successor to its popular Office 365. But it’s not a mere name change. The tech giant is also introducing improvements to its productivity software that will enhance how your business deals with cyberthreats every...
What are patches for your computer?
It's like the little Dutch boy with his finger in the damn - except instead of a boy it’s a software update and the holes are gaps in your computer's security. Many high-profile threats take advantage of security vulnerabilities so be sure to update when your...
Why does HTTPS matter?
Almost everyone in the world browses the internet every day. People look up information, shop, chat with friends, or just pass the time by surfing the web. Internet browsing has become second nature to us that we often forget one thing: checking our address bar for an...
4 Ways to block spam from invading your system
Spam emails are unsolicited, disruptive, and downright risky. To keep your system decluttered and secure, you need to stop treating them like a negligible annoyance and be proactive with blocking spam out of your inbox. What are the dangers of spam emails?...
How MSPs are supporting clients during the COVID-19 pandemic
The COVID-19 pandemic and the sweeping shutdowns to contain the spread of the virus brought about significant impacts on businesses. Many small companies realized they lacked the resources to rapidly adopt a remote work setup and tapped their IT partners to help...
Why the latest Windows 10 update is blocked on some PCs
Last week, Microsoft unveiled the May 2020 Update, which is the latest version of Windows 10. While some users are able to update their systems, some PCs are prevented from installing it. Here’s what’s causing the update block, and how you can bypass it. Known issues...
Watch out for this Android malware
Security researchers have discovered a new Android malware called DEFENSOR ID that snuck its way into the Google Play Store. Forensic analysis shows that the malware takes advantage of an Android device’s Accessibility Services to infiltrate the system and cause...
Spam like the food typically clogs up whatever it touches
These emails fill up databases, hog bandwidth, and devour your time as you determine whether an email is legitimate or not. The wrong email can lead to malware and viruses so do yourself a favor by keeping your spam filters updated.
Android tip: Track your data use
Android devices are most effective when they have a stable network connection. The problem is that many mobile networks limit how much data you can use during a subscription cycle. Instead of upgrading to a more expensive plan, consider paying closer attention to how...
